Terms of service

Terms of Service

Last updated: November 13, 2026

These Terms govern purchases from and use of Rivet & Edge. By placing an order, you agree to these Terms and the policies linked below.

Products, prices, and orders

Product descriptions, options, availability, prices, and applicable taxes are shown on our website. We may correct genuine errors, decline an order, or cancel an order when an item is unavailable, payment is not authorized, fraud is suspected, or fulfillment is not reasonably possible. If we cancel a paid order, we will issue an appropriate refund.

Payment and fulfillment

Payment is processed through the secure checkout methods displayed at checkout. Do not send card numbers, passwords, or verification codes by email or contact form. Processing, delivery estimates, shipping charges, duties, tracking, and delay handling are governed by our Shipping Policy.

Changes, cancellations, returns, and refunds

Contact us promptly if you need to change or cancel an order. A change or cancellation cannot be guaranteed after processing or shipment. Return eligibility, the 30-day request window, return shipping responsibility, inspection, and refunds are governed by our Return & Refund Policy.

Privacy

Our handling of personal information is described in our Privacy Policy. You are responsible for providing accurate order and delivery information.

Fair use and consumer rights

You may not misuse the website, interfere with its operation, attempt unauthorized access, or use it unlawfully. Nothing in these Terms excludes remedies for incorrect, defective, damaged, or missing goods or any consumer right that cannot lawfully be waived.

Contact

Rivet & Edge
Email: info@rivetandedge.com
Phone: +86 177 6730 9694